Terms of Service

Welcome to Pronks. These Terms of Service ("Terms") govern your access to and use of the Pronks website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. Acceptance of Terms

By using the Pronks website, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, Refund & Return Policy, and all applicable laws and regulations.

If you do not agree with any part of these Terms, please discontinue using our website immediately.

2. Eligibility

You must be at least 18 years of age or have the consent of a parent or legal guardian to use this website and place an order.

3. Products & Services

We strive to ensure that all product information, descriptions, prices, images, sizes, colors, and availability are accurate.

However:

  • Product colors may vary slightly due to different screen settings and photography.
  • Product measurements may have slight manufacturing variations.
  • Product availability may change without prior notice.
  • Pricing or typographical errors may occasionally occur.

We reserve the right to:

  • Modify or discontinue products at any time.
  • Limit product quantities.
  • Refuse or cancel any order at our sole discretion.

4. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors.
  • Payments must be completed using the payment methods available during checkout.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

Pronks reserves the right to refuse or cancel any order due to:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment authorization failure
  • Suspected fraudulent activity
  • Violation of these Terms

If payment has already been received for a cancelled order, any eligible refund will be processed to the original payment method.

6. Shipping

Estimated delivery dates are provided for convenience only and are not guaranteed.

Pronks is not responsible for delays caused by:

  • Courier service interruptions
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions
  • Events beyond our reasonable control

Please refer to our Shipping Policy for complete shipping information.

7. Returns & Refunds

All returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy.

By placing an order, you agree to those policies.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product Images
  • Product Descriptions
  • Graphics
  • Website Design
  • Icons
  • Videos
  • Text
  • Trademarks

is the exclusive property of Pronks and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, published, modified, or used without prior written permission from Pronks.

9. User Responsibilities

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload viruses, malware, or malicious software.
  • Interfere with the website's functionality.
  • Violate any applicable laws or regulations.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Pronks shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the purchase amount paid for the relevant order.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

Pronks is not responsible for the content, privacy practices, or policies of third-party websites.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page. Continued use of the website constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh, India.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Pronks

Owner: Sneha Sharma

Email: pronks1@outlook.com

Phone: +91 96385 21417

Business Address:

H-27, Crystal Heights
Aliganj
Lucknow
Uttar Pradesh – 226024
India